Our refund & return policy lasts 32 days from the moment you receive the product. If 32 days have gone by since you received the product, unfortunately, we can't offer you a refund.
To be eligible for a return, your item must be in the same condition that you received it. The original packaging should be included with the return.
To complete your return, we require a receipt or proof of purchase.
PRODUCT Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5 business days.
Late or missing PRODUCT refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us by using our contact form.
PRODUCT Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by using our contact form.
PRODUCT Shipping for Return
To return your product, please contact us for return authorization and address.
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
SOFTWARE Refunds (if applicable)
If you have purchased a product that is software in nature (you require login access to use the software) we stand by our return policy that lasts 32 days from the moment you receive the information to access to the product (whether or not you have actually accessed the product). Once your intention for a refund is acknowledged, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5 business days and your access removed from using the product.
If you have purchased a product that is software in nature (but you do NOT require special access or logins) we consider all related sales complete and final, and no refunds will be offered. This would be the case for examples
(1) Private YouTube/Vimeo/Etc videos that we cannot remove access to them, once you have the URLs
(2) Tools and other online resources URLs sold with access under a private, but generic URL (or, under our license) that we cannot remove access to them, once you have the URLS
(3) All and any other "Special Instructions" as stated on the individual product pages. Unless specifically stated these rules will apply.
If you have some additional questions about this refund & return policy, please don't hesitate to reach out via the contact form.